Month: April 2017

The Dotted Line: Wembley woes

Terms and conditions are everywhere – sometimes comical, sometimes ranting, and regularly far too long to be a tool to help anyone do business. I have collated a few gems from my recent contract experiences to highlight their absurdities. Read it here » If you’d like to receive The Dotted

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What Timescales Should I Include?

Copies of my new book How to Write Simple and Effective Consultant Appointments in Just 500 Words [read more] have been prompting contacts, clients and friends to actually sit down and review their existing contracts. Bill Evans from D2E said “I must say, it was easy and compelling reading. The

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The Dotted Line: How to negotiate

During the Easter break, I listened to a podcast on How to Negotiate which reinforced some of my advice from previous newsletters. The negotiators said you must know your walk away position before you start, you should understand your why (what you are trying to achieve), and you should build

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Watertight Contracts

What is a watertight contract? In my view it is like the pot of gold at the end of a rainbow – we’d all like it to exist, but it doesn’t. Recent examples like Pimlico plumbers, Uber and Oakhurst diary have shown how so-called watertight contracts have been leaking at

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Consumer Contracts Require Transparent Terms

Clarity and legibility in contractual language is widely recognised as desirable in its own right but [the Consumer Rights Act] goes beyond promoting that objective as an end in itself … the transparency provisions in the Act have to be understood as demanding ‘transparency’ in the full sense. If your

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Thinking Time

Every professional writer knows that [a] period of just-sitting-and-thinking between legwork and outline is the most important part of the whole writing process Rudolph Flesch, Art of Readable Writing As busy professionals we rarely have time to stop and think. But using your subconscious to create order from the wealth

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