Month: October 2020

The Dotted Line: How would you feel?

A jaw-dropping birthday cake arrives at the table to gasps of appreciation. But the celebrant declines to share. How would you feel? Surprised? Disappointed? Hungry? Read the full edition here Do you love cakes more than contracts? This is one of the cakes that wasn’t eaten during the party 🙁 https://www.youtube.com/watch?v=8VO1_z-cEaQ&ab_channel=SarahFox

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Aims – are you set up to succeed?

Frankly it has always surprised me that so many contracts lack a statement of the obvious ie what is the specific purpose or aim of the goods, works or services to be provided. Meeting expectations — and even exceeding them — can only come about by truly understanding what’s important

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Trust – does your contract show it?

The length (and contents) of your contract gives off so many first impressions to would-be clients. A contract that’s just a couple of emails risks not covering the bare minimum, and a long contract with in-depth legal stipulations may showcase a lack of trust. So what is the ‘Goldilocks measure’

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The Dotted Line: Where did it go?

“Stop SHOUTING!!” You overhear an adult yell at their kids, rolling your eyes at the irony. You conveniently forget the times you’ve told your kids to step away from their screens and read a book, despite spending all day on Zoom calls before slumping in front of the TV. Read

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Scope – what won’t you do?

In an average contract, you’ll see suppliers describe in detail exactly what they will do as part of the scope of works. But in a great contract, you’ll see suppliers describe what they won’t do. In this post, I focus on the importance of adding clarity to your contract to

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Traps in T&C

There’s a certain honesty in this tick box: From a UX perspective, the lack of a link to the terms and conditions is an own goal – ironically, the page was part of the voting form for the Women in Legal Tech awards. According to research (New York Times) less

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Right to Finish Part 2

Do you really want to sign up to a contract that allows your client (or the main contractor) to keep taking work away from you and giving it to someone else? Contracts both entitle and oblige the provider to perform the whole of its scope – what I call a

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The Dotted Line: I won’t waste your time

Ever wondered why my Dotted Lines are short? Because I think your time is important and I don’t want to waste it! Not everyone agrees… Read the full edition here If you think law is the worst offender, watch out for a corker of a tongue-twister from the US military:

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