Deals will be simpler to agree if the buyer doesn’t rely on their commercial power – they hold the purse strings – to create one-sided agreement terms. Here are my top 10 nasties to avoid: One-sided flexibility: Wide rights for the buyer to end the contract at any time for any
Once you’ve signed your deal, how easy is it to change? The unexpected has a nasty way of cropping up, so apart from instant one-off transactions, your contracts, agreements and T&C need to include a clear mechanism allowing the buyer and seller to tweak the details. But what if it
I love it when people send me copies of monstrous T&C to me… I’m very nosey. I love to see providers think are the most appropriate words to create loyal customers and good relationships. A particularly sticky example was sent to me by Lee Jackson (a speaker on ‘getting good’
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