Once you’ve signed your deal, how easy is it to change? The unexpected has a nasty way of cropping up, so apart from instant one-off transactions, your contracts, agreements and T&C need to include a clear mechanism allowing the buyer and seller to tweak the details. But what if it
The literal reading of a formula for rent increases was irrational, arbitrary or illogical. But what were the court’s powers to override an express clause in the lease? The purpose of the clause was to increase the rent each year by a cost of living rate (the retail price index).
Contract professionals, contract writers and lawyers are trained to build in ‘comfort blankets’ ie to make contracts cosy for their client or organisation. As a result contracts have become overly full of clauses which are little more than comfort blankets eg the miscellaneous or boilerplate terms. Since not many users
‘There are two things wrong with almost all legal writing. One is its style. The other is its content’ – Fred Rodell (1936). Despite having nearly 100 years to improve, legal writing is still awful. Researchers in cognitive science from MIT (Massachusetts Institute of Technology, USA) have analysed the major
How many customers does your organisation lose before you even know it? You have no idea about the business you never heard from because they walked away [David Avrin] When does the customer experience start? It is often well before your first contact with them. The internet has profoundly changed
The process of getting a deal done should be simple – but somehow we often far more complex than it needs to be… through time pressures, through inconsistency, or through burying our heads! In a recent English court case (CLS Civil v WJG Evans), the buyer and the supplier tied
It is relatively simple to work out what the success of a project looks like. For a construction project, the focus will be on the core aims of time, cost and quality, and more recently wider issues such as environmental, social or governance (ESG). A construction project score might rate
When considering UK construction standard form contracts, it has been clear to most users that the NEC suite contains a condition precedent or time-bar clause, whilst the JCT suite does not. Conditions precedent under the JCT suite Strictly speaking, that view has not been true since Walter Lilly v Mackay
Lawyers are coached into an ‘unnatural way of being’ (according to Elizabeth de Stadler of Novcon) which covers how they behave in meetings, how they interact with colleagues and clients and how they write – from emails to contracts. She says we need to unlearn those behaviours as they create
At the 2023 World Commerce and Contracting Summit, Elizabeth de Stadler from Novcon said: we should not lose sight of what we are actually here to do: which after all is to… help clients to form relationships and to define the rules of those relationships in a way that is
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