Category: Legal Design

Going digital with e-signatures

Your clients no longer need to sign on the dotted line… or more accurately not with a pen. The Law Commission has recently confirmed that e-signatures are a valid means of executing contracts. No more printing, signing, scanning and emailing an attachment back to complete the steps of acceptance. All

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What Is User-Centred Law?

A key aspect of legal design, is the concept of user-centred law. As Tessa Manuello says ‘Most legal service delivery has been designed for a world that no longer exists‘. User-centred law adapts existing legal services and systems to meet the users’ needs, rather than trying to adapt users to

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What is legal design?

As with any new discipline, there are many ways of defining legal design. It is: A movement to make law more accessible, usable and engaging (Emma Jelley) A merger of legal and design thinking to improve processes and outcomes (Helena Haapio) Preventing legal problems and empowering the users (Stefania Passera)

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Create Certainty

As well as contracts needing certain terms, Tessa Manuello says that legal design is aimed at creating documents which provide certainty for users in three areas: certainty of cost certainty of process certainty of outcome Cost certainty For construction contracts, ‘certainty of cost’ means your contract should provide certainty covering

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Understanding the User Journey

Designing tools which neither reflect nor understand the user’s experience or journey is a foolish waste of time. In the Legal Creatives Academy, I was set a challenge to design a legal tool. I decided to map the payment aspects of a building project for a home-owner. I immediately drew

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Legal Design – Visuals in Contracts

Legal design in legal documents – such as contracts – is central critical to proactive and preventative law. I am learning more about the process in the Legal Creatives Academy, an on-line legal design school run by Tessa Manuello. Visuals covers a wide spectrum of items: images, icons, photographs, illustrations,

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Legal Design for User Needs

I have gone back to school – in December 2018 I joined the Legal Creatives Academy, an on-line legal design school run by Tessa Manuello. Her multi-faceted approach to legal creativity is not based on innovation for the sake of it. It is not designed primarily to save the time

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