A key aspect of legal design, is the concept of user-centred law. As Tessa Manuello says ‘Most legal service delivery has been designed for a world that no longer exists‘. User-centred law adapts existing legal services and systems to meet the users’ needs, rather than trying to adapt users to
As with any new discipline, there are many ways of defining legal design. It is: A movement to make law more accessible, usable and engaging (Emma Jelley) A merger of legal and design thinking to improve processes and outcomes (Helena Haapio) Preventing legal problems and empowering the users (Stefania Passera)
As well as contracts needing certain terms, Tessa Manuello says that legal design is aimed at creating documents which provide certainty for users in three areas: certainty of cost certainty of process certainty of outcome Cost certainty For construction contracts, ‘certainty of cost’ means your contract should provide certainty covering
Designing tools which neither reflect nor understand the user’s experience or journey is a foolish waste of time. In the Legal Creatives Academy, I was set a challenge to design a legal tool. I decided to map the payment aspects of a building project for a home-owner. I immediately drew
Legal design in legal documents – such as contracts – is central critical to proactive and preventative law. I am learning more about the process in the Legal Creatives Academy, an on-line legal design school run by Tessa Manuello. Visuals covers a wide spectrum of items: images, icons, photographs, illustrations,
I have gone back to school – in December 2018 I joined the Legal Creatives Academy, an on-line legal design school run by Tessa Manuello. Her multi-faceted approach to legal creativity is not based on innovation for the sake of it. It is not designed primarily to save the time
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