Category: Trust

Essential 10: Limits

There are two key ways to limit the supplier’s liability for claims arising from a project. First, the contract should clearly define the extent of your supplier’s obligations, so both parties really understand what your supplier is responsible for. Secondly, your contract can include limits – in time or money

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Essential 9: Procedures

Contracts are not just about what scope your supplier is providing – they also explain how you are going to work with your supplier. For example, a subcontract should set out the processes for getting the subcontract works to dovetail smoothly into the wider project. Procedures deal with everything from

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Essential 8: Remedies

Your contract can create trust and make your lives infinitely better if it includes simple remedies. These are contractual processes that deal with what happens when the project doesn’t go precisely to plan. All express (contractual) remedies are far simpler, cheaper and quicker to use for both parties. They provide

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Essential 7: Risks

There is no such thing as a risk-free construction project. You may not work in construction or engineering, but there is no such thing as a risk-free project in any sector! Each project team, scope, parties, end-user, location, specification and so on is unique. No-one can guarantee what will happen

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Essential 6: Objectives

Your contract needs to reflect a variety of aims or objectives for the parties and for the project or task: Core Aims It is trite to say projects need to balance time, cost and quality. That means any contract has to strike a balance between getting the goods, works or

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4 steps to foster trust in your proposals

For your business to thrive, you need to foster trust with clients while ensuring you’re covered contractually. But how do you do it? In this post, we’ll explore everything you need to know about using your proposal to create trust. 4 tips for better proposals 1. Use your proposal as

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Create balance

It’s easier to learn from the mistakes of others so let me tell you about one of the worst works contracts I’ve ever reviewed. Although just over 6,000 words (10 pages) long, the building contract was incredibly one-sided because of these terms: A right for the client to cancel the

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5 signs of bad contracts

Even without recessions, pandemics and a ‘cost of running a business’ crisis, not everyone can afford to invest in the legal documents to support their business. However, there are five issues to avoid with writing or using contracts. Copying content If you copy and paste your contract content (irrespective of

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Trust and scepticism

As you know, I am a big fan of contracts being tools to enhance trust. This post is inspired by Episode 98 of The Hearing (a legal podcast) on Trust and Scepticism for Lawyers, featuring Dr Larry Richard, Ann Rainhart and Michael Callier. What is trust? Dr Larry Richard says

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More trust in construction

The Dalton Company, based in Toronto, Canada, have trust as a core value in their business. I was introduced to them by Stephen MR Covey, author of the Speed of Trust. This what they said about how they do business (when I interviewed them for CICES back in 2017). Trust-based

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