Category: Collaboration

The Dotted Line: Carrots vs sticks

Sir Matt Busby’s first contract as a manager for Manchester United required him to “further the quality of play of the teams and the attractiveness of their football”. It’s not just about goals scored? This got me thinking about how you define success in your contracts. Read the full edition

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Money-back guarantee

This is the best contract I have ever received if at any time you are not happy with my services, we can walk away and I will not charge you. It said everything I needed to hear succinctly and clearly. Your contract needs to state the scope of your services,

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Piecing together the contract puzzle

Early in 2018 on twitter, plain language expert Dominique Joseph (@clearerworld), Tim Cummins (@tcummins from the IACCM), Ken Adams (@KonciseD) watched closely by Stefania Passera (@StewieKee), asked who was doing a good job of making contracts more user-friendly? Initially, we got side-tracked because Dom had framed her question to ask

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Love your contract

I have a thing about creating lovable contracts. After all, contracts help you run your business, which helps you make money, which helps you live the life you love. Hence, contracts should be lovable. In Stefania Passera’s thesis, she says that a standard, ‘design-free’ reactively drafted contract conveys the impression

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Clear contracts create success

In studying the role of contract visualization, Stefania Passera’s doctoral dissertation Beyond the wall of contract text (2017), she cites research that: Clear and implementable contract terms are crucial in building successful business relationships Well-structured and well-developed agreements foster better relations Long-term successful relationships require strengthened terms on communication, role

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Can we contract for EQ?

In EQ in Contracts I asked whether any contracts refer to the need for a good standard of emotional intelligence (EQ) for the parties. Good EQ is critical to meet the demands of the construction industry. Elizabeth Kavanagh, head of research and innovation at Stride Treglown, emailed to say that

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Simplify your contract strategy

The organisation Clarity is brimming with lovely lawyers and legal consultants fascinated by how we can simplify legal documents and overcome the barriers to changing traditional drafting. After a recent meeting, Cathy Wilcox introduced me to the Pathclearer project, and its developer – Steve Weatherley then Head of Legal at

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Negotiating for win-win

Negotiation tactics commonly used in the construction industry are a mix of psychological manoeuvres to get the best deal, ploys designed to change the other’s perception of their power and game plays that pressurise you to reduce your expectations. In this post, Derek Arden, author of Win-Win, How to Get

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EQ in contracts

EQ is a measure of a person’s emotional intelligence. How many contracts make any reference to the need for a good standard of EQ? None? Interestingly some of the key skills for emotional intelligence in business, as mentioned in Dr Lynda Shaw’s book ‘Your Brain is Boss‘ are directly relevant

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The blame game

Dy Lynda Shaw in her book Your Brain is Boss says: So often we do not see or hear accurately what someone is trying to communicate, because we get the gist and fill in the gaps according to our own experience and perception so far. You may recognise some of

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