The Dotted Line: Think of the impact

Do you ever stop to think about the emotional impact your contract creates on the recipient? During the festive break, my mum died and I have been bombarded with decisions, contracts, legal jargon and paperwork to read and sign… all at a time when I am already an emotional wreck. It might have been boring process to them, but it was all new and scary to me.

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Contracts are like love letters so this brief TED talk is about the power of letters which stir emotions:

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