TLC Topic: Quality and standards

A wodden-handled magnifying glass sits on top of a sheaf of mult-coloured papers, fanned to show bands of colour from cream, red, orange, yellow, pale green and blues.
Sarah Fox

#12: Finding a balance

Last month we considered quality standards, and this time we need to decide how to balance quality with other project objectives. Read the full edition here Traffic, Like Canoes? Are you sitting comfortably? Let me tell you a story about a road scheme in Cheshire where I live. The A555 road scheme

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Against a pitch black sky, there are three bright fireworks exploding into a dazzling display of orange colour in a sunburst effect. There are wisps of red smoke at the bottom of the image.
Sarah Fox

#11: Is it good enough?

On my website there are loads of free resources and I love to get feedback about them. This week Gary from Luxembourg challenged whether the clause in my sample letter of intent asking a contractor to use reasonable skill and care was ‘good enough’. Read the full edition here Technical? Legal? Commercial?

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A photograph of two-storey Dunalastair Hotel in Scotland. It is a handsome hotel built in the 19th century with dozens of windows, some set into the slate roof. Behind the hotel rises a hill, partly wooded and turning to scrub at the top. In the foreground in a road without traffic.
Sarah Fox

#5: Delving deep

It’s time to delve deep into the detail of a recent project which ended with former friends arguing in court. The debates were over TLC: whose terms applied, whether the consultant had limited her liability and if the goods complied with the contract. Read the full edition here Was It

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