Category: Trust

Risks with subcontract indemnities

Subcontracts are used throughout the modern global economy. On a construction project they enable a contractor to buy in expertise. The contractor stays legally responsible for carrying out all its scope of works, and will try and safeguard its position by mirroring key obligations, processes, and quality requirements from the main

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Rights to suspend

How are you at treading the high-wire? Whilst it may not seem relevant, I’m asking because high-wire acrobatics is nearly as hard as treading the fine line between suspending works and abandoning the project. Because of this, my 500-word contracts do not include a right to suspend carrying out works

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Splitting up – cancellation terms

The purpose of a contract is to give you both the right and the duty to provide the entire scope envisaged in your agreement ie all the agreed goods, works and/or services. But what if you want to split up before then? As my book on Small Works says As all construction projects

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Remedies with added trust

You can improve trust in your contracts by creating transparency and clarifying expectations as well by explaining the consequences if the project veers off track. Although I am not generally a fan of using your contracts predominantly to set out what will happen if the project goes wrong, this post

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Seamless agreements

Simplifying contracts is not just a matter of taking each clause and making it plainer language. Our task is also to ensure all the contracting documents fit together neatly. Our goal is seamless sales… from start to finish! Coffee on the go We were asked to help a coffee business

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Build strong relationships

As you may know, I am a bit of a contract nerd and love to learn from those at the cutting edge of new ways of thinking about contracts and contracting. At a Law Insider webinar, Electra Japonas, the co-founder of the crowd-sourced OneNDA, said that contracts are there to facilitate

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Trust-enhancing and loveable

Trust-enhancing contracts Trust, according to the Speed of Trust by Stephen MR Covey, is a function of two things: character and competence. Character includes your integrity, your motive, your intent with people. Competence includes your capabilities, your skills, your results, your track record.  When I read that book, I was

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Be positive

I love the island of Guernsey… but when I first visited I saw notices everywhere telling you what you can and cannot do – don’t sit on a wall in case you fall off, don’t throw stones on the beach, don’t park here, don’t walk along the seawall when there

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Why contracting makes customers leave

How many customers does your organisation lose before you even know it? You have no idea about the business you never heard from because they walked away [David Avrin] When does the customer experience start? It is often well before your first contact with them. The internet has profoundly changed

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Relational contracts for better relationships

At the 2023 World Commerce and Contracting Summit, Elizabeth de Stadler from Novcon said: we should not lose sight of what we are actually here to do: which after all is to… help clients to form relationships and to define the rules of those relationships in a way that is

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