The Dotted Line: Paradigm or Paranoia?

The store of bad contracts never seems to run dry. This week, my twin sister sent me one from a removals firm, based on a 2014 standard issued by the British Association of Removers. Here’s what you can learn from it. 

Just because your clients accept (even better, sign) your contracts, can you be sure they’d rate more than 2 out of 5 for client care or transparency?

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