Author: Sarah Fox

A photograph of a messy artist desk with paint tubes, brushes and pots. In the foreground there is an artists paper pad and the words "Chose JOY". The letters in JOY are blocked and 3D and painted in green, blue and red watercolour.
Sarah Fox

The Dotted Line: It needs to change

Most contracts make your heart sink – they are devoid of personality and bland. They focus on actions not emotions. Most contracts could be sent by any anonymous global corporate. Perhaps we should change that? Read the full edition here Can your contract be a ticket of trust? https://www.youtube.com/watch?v=GT4Z7bnjmWA

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Better information management

Building information modelling is often referred to as better information management. Even before we were regularly using BIM and the technology that enables the data sharing and processes, there were projects from which we could have learnt. Although I am no designer, this post merely passes on some tips from

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Skill and care: no guarantee

The issue of quality is a thorny one on construction projects and covers everything from the construction process, to use and performance. The two main standards are reasonable skill and care, or fitness for purpose. Unless a contract clearly specifies a different standard, then you may have to rely on

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A dark photograph of a stack of three old books, whose covers have some wear and tear. The pages are brown and in places torn. On top sits a silver pocket watch with chain.
Sarah Fox

The Dotted Line: How to innovate?

150 years ago paper bank notes were introduced in England and were signed individually… if banking can go digital, why haven’t your contracts? Read the full edition here What are you waiting for? https://www.youtube.com/watch?v=l6oxKmLkocI

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Assess risks carefully

It is quicker, cheaper and easier to learn from the mistakes of others, than to make you own. After a hot oil popcorn factory burnt down, the courts reviewed the risk analysis that the designers/installers and owners carried out when contracting for a fire suppression system. They were not impressed!

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Having your cake and eating it

An English idiom, from the 16th century confirms that you cannot both eat your cake and have it… which has been reversed (nonsensically) into ‘you cannot have your cake and eat it’! For contracts, this means you cannot have all three core objectives in one project. You cannot have both

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Be user-friendly

Contracts are not often described as user-friendly… more often they are noted as being the opposite. That may be harsh if it comes from a user, but it is feedback you need to act on if it comes from a judge. Not user-friendly In Blu-Sky v Be Caring the English

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Change behaviour (with contracts?)

Trying to change embedded behaviours is difficult – it’s hard enough in children, never mind adults! When discussing contracts, do you consider how the terms and processes will affect the users? Do contracts change behaviours? Of course, the contract could just represent what the parties already do. But surely that

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A photograh of an assault course. A group of three fit-looking men in Tshirts and shorts are reaching down to help a young woman to reach the top of a large ramp. In the background another man is being pulled to the top as well.
Sarah Fox

The Dotted Line: Are they helpful?

Even if you don’t want to create game-changers, at the very least your contracts should be tools to help you do business. But more often, contracts are more of a hindrance than a help. Why should we and how can we change that? Read the full edition here What does

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Easy to find: structuring your contract

A contract is not just a set of legal terms. Contracts include: processes such as change management deliverables and KPIs works information programming payment schedules policies and codes of conduct A completed contract is a mix of commercial, operational, legal and technical items. The difficulty for most users is finding

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